Integrate resources to improve operational efficiency. Talk about printing industry ERP
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Enterprise Resource Planning (ERP) is a hot topic in the printing industry in the past two years. Its core content is business process reorganization, which involves the management of logistics, finance, human resources, and sales. A well-established and well-functioning ERP system can effectively integrate resources, improve production efficiency, reduce costs, increase profits and enhance competitiveness in the long run. However, why are there still a few enterprises that implement resource planning in the industry?
The reason is very simple. In addition to the fact that they are still waiting to see the success of the example, and because the implementation of enterprise resource planning is a long-term investment, the actual effect may not appear until 12 to 36 months. In today's highly competitive printing industry, where huge profits are becoming more meager, spending huge amounts of money to introduce powerful printing equipment can be immediate in terms of increasing business volume, but spending hundreds or even millions of resources for business planning is both operational. The risk of failure, the return is not as effective as taking a specific drug, and it seems that it is not difficult for enterprises to hesitate to look at ERP.
In fact, although the definition of ERP is not difficult to define, its concept and specific content can be clarified in a few words. ERP is developed from the foundation of MRP (Manufacturing Resource Planning), which is mainly for material control and production scheduling. Later, it evolved into the overall planning and control of the production process.
ERP is generally understood as an operational management system that “integrates all available resources and optimally configures the enterprise” and is one of the important tools for implementing process transformation. Through the shared database and following standard procedures, it connects all departments through the financial, production, human resources, sales, logistics and other parts of the enterprise, so that departments can share information. For example, through the contact of the network, the order processing can check the customer's past order records and related information in real time, and also grasp the inventory status of the materials, and also know the production schedule of the factory, so that the hand can be handled more flexibly and efficiently. Order.
The average person has misunderstandings about ERP, and thinks that its implementation is equivalent to computerizing the operation of the enterprise. However, all management software is called ERP, and neglecting ERP actually involves the reorganization of the entire management process. In addition to the management software, it also contains computer hardware and Management consulting services involving process reengineering focus on process structure changes and resource integration, rather than relying solely on computer technology to assist employees in their work. A comprehensive and effective ERP system can help companies automate business processes, reduce the processing staff of non-core work, and enable relevant human resources to be assigned to more valuable and effective work. Therefore, the implementation of ERP projects generally takes millions to tens of millions of dollars, and the system can be operated for a total of three years, and the results are not real-time.
Many companies that are interested in implementing ERP but still have no in-depth understanding of the system mistakenly believe that the economic benefits of ERP, such as cost savings and profit improvement, will appear in the short term after the implementation of the system, without knowing that the overall technology cost will rise after the implementation of ERP. Even in the early stage of the application, there are “adjustments” such as order processing and slowing down of storage. Some enterprises think that ERP is a panacea for the company to change ERP from management confusion to systemization. Enterprises must have a certain management foundation, such as a systematic production process and financial management system. System integration resources.
Management confusion becomes a systematic panacea, and the main premise of successful implementation of ERP is that enterprises must have a certain management foundation. For example, enterprises must have a systematic business process, financial management system, etc., before they can import the ERP system, outline the process integration framework and the specific feasible integration mode.
However, I believe that the most declining companies to ERP is the change in the concept of employees. As mentioned earlier, implement ERP Involving business process reorganization, in the long run, it is a further change in corporate culture and work environment. For employees who are used to working under the same process, this change will often bring them unclear fears, but their sincerity Cooperation is the biggest key to the smooth implementation of ERP. Therefore, failure to successfully reverse existing concepts and guide employees to understand the benefits and benefits of ERP is often the biggest obstacle to the enterprise's move to ERP. Many of them have implemented half of the resources. Planning systems are often forced to terminate operations in a variety of resistance and non-cooperation.
Yin Yongrong, chief consultant of the New City Computer Systems Consultant, also said that the most common resistance to implementing ERP is the mentality that employees do not want to change. "Because the manpower is transferred to the computer system, the impact is very big. In this case, we will set the target with the management first, and then the next level of staff, in short, increase the whole system. The transparency of development allows management to communicate more with its subordinates."
But even if you overcome the resistance mentality, the specific implementation of ERP will face certain difficulties. "The introduction process of the ERP system will encounter many difficulties. It will not be a matter of time. It will last for three or four months, and there will be no shortage of people who have not been able to operate for one to two years." Specific problems such as "Because you are not familiar with computers because of printing, some customers express their requirements through computer systems. For example, after the production department requires the sale of tribal orders, the relevant documents need to be locked in real time, and cannot be modified. The sales department hopes. You can change the order at any time. These problems require the two departments to coordinate with each other first." Of course, the system works successfully, and the benefits that can be exerted are still very attractive to users. "For example, the program can be designed to be an early warning on the day before delivery. The principle is to link the delivery department with the production and ordering departments, so that the delivery department can grasp the current status of the production process and orders. In connection, when the customer calls to check the completion status of the printed matter, the sales department can track the current production progress of each engineering order or each batch of domestic plants in real time even in Hong Kong."
The basic requirement for the implementation of ERP is that the operations of all departments of the enterprise must be systematic. However, Yin Yongrong believes that many companies still have not reached the level of integrating information such as customer service, cost control and manpower.
"ERP is a weapon for enterprise competition. Today, a customer who has recently contacted has said that the implementation of ERP is very competitive. If it is not implemented, it will fall behind. It shows that ERP is now a must for the industry. An investment is just like any company currently has email and computer assistance to handle the business. The implementation of ERP requires a lot of manpower and resources. How to make the company aware of the implementation is the challenge we are facing. I think Hong Kong The company's eyes are not long-term. On the contrary, domestic companies dare to dream, always optimistic about their own company, demanding to constantly improve the level of information technology, and even dare to introduce the system with the price of Hong Kong people."
"There may be very few successful examples of ERP application in the printing industry. In the future, we hope to create more successful cases, so that the industry can deeply understand the benefits of information technology in enhancing competitiveness."
Although the number of suppliers currently providing ERP services for the printing industry is still small, in addition to the ERP recognized by the general public. In addition to services, there are more innovative and cost-effective solutions on the market.
"Currently, customers can use a royalty of more than 1,000 yuan, 24 hours a day for online printing business management. Or use our printing quotes for foreign aid center services at a price of $25." Huang Guoliang, president of McCann Technology Co., Ltd. said .
The all-weather service he mentioned, the operating procedure is that the customer pays $1980 per month, and can use the online printing business management system of McCann for 24 hours. The system can automatically consider the product thickness, manual process, and loss quantity. For the best paper selection and other projects, the completed documents will be emailed to the users within two minutes. Users can also receive relevant information via mobile phones.
Another more cost-effective printing quotation foreign aid center program, users only need to pay $800 administrative fee, you can use the price of $25 for a single order, and enjoy the service of the foreign aid center on behalf of the order. "Customers only need to fax the relevant data to us, we will analyze the content on their behalf, and the time is to enter the order and complete it to the other party, and the customer can also request the engineering order." That is, the printing company can even hire the cost of the staff. Save together.
"Mastering the problems faced by customers and providing targeted solutions is the essence of ERP services." Huang Guoliang pointed out. "The success of the combination of printing and IT depends on how much support customers give."
"A lot of customers choose to develop their own management systems, or they try to use software from different vendors. In the end, they still fail to implement ERP successfully. What they face is not only the loss of money. When your company is more than your opponent Powerful, but in production, it continues to fail. The cost you pay is not just tens of thousands of dollars but the opportunity cost in the next few years, thus giving competitors a chance to breathe and grow."
He lamented that the current understanding of ERP is still insufficient, and some of the visions are not long-term, so that the supplier technology is outstanding and difficult to use. "The implementation of ERP requires a lot of technical adjustments in all departments of the enterprise. If there is no data in each department, we will not be able to help. The problem facing the printing industry in Hong Kong is to use the same printing press to complete different types. Printing, the change is very great, it is difficult to fix the color as foreign countries, and the quotation of the manual is large, the problem has existed for a long time, but they still do not think that they are ill, they need to find a doctor."
"The emergence of ERP should have a forward-looking person to support. If the business leaders do not have a broad vision, they will not make any investment. The employees will be worried about being laid off and have a mentality to protect themselves. So you ask me. Enterprises are suitable for implementing ERP. I will answer: If a company's leaders have a retirement mentality, they will not want to implement it. But it seems that the second generation of printing companies are still young and still hope to promote their strengths and promote If the company's business moves forward, there will be motivation to adopt it."
"Many people often say that printing is a sunset industry. I think that printing is not a sunset, only the human mind is the sunset. If our heart is not facing reform, it is really the first thing to push the industry's destiny to the setting sun."