Constructing a technical management system with printing companies as the mainstay
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Recently, in the printing enterprises in Guangzhou, special research on CTP applications, random sample survey 30 work orders: 12 work orders in Hong Kong, accounting for 40%; 8 work orders in Singapore, accounting for 26.7%; 5 jobs in the Mainland Single, accounting for 16.7%; the EU has three work orders, accounting for 10%; the United States has two work orders, accounting for 6.7%.
In the prepress production studio, the staff were busy, and there was a staff member next to me who pre-screened the pre-press documents. The result was shocking: a document with only a few dozen pages, up to 250 errors. In many places, it is probably the customer who has received the information. In the work order, the pre-inspection personnel have been required to make a record and send a return order for further correction.
In the days that came down, it was found that such problems were very serious. In order to solve the related problems, some of the printed documents were postponed, and the printed parts even passed the contract period.
Through the above phenomena, further analysis of CTP application technology:
First, the printing business
Printing enterprises play an intermediate role in printing colleges and printing customers. They are also an important part of this work. They play a decisive role in the application and development of CTP. Their main performances are:
1. Participation and formation of new media
1.1 linear chain relationship.
For a long period of time in the past, the printing companies have been in charge of each other: the printing equipment production suppliers have clear objectives - design and production of the best production equipment; printing companies use the former production equipment to provide customers with satisfactory products and services; customers Fang is the last purchaser of this product, the main job is to choose the right printing manufacturer to serve themselves, the three are linear chain production relationship.
The linear chain production relationship makes the thread of a system production line clear, simple and clear, and the disadvantages are obvious. The main performance is slow response, and the deeper production requirements are difficult to meet.
1.2 triangle type loopback relationship.
With the deepening of production development and network applications, production orders are networked and product quality control is digitized. Cross-media technology goes deep into all relevant entities and production links, printing companies follow the printing equipment production suppliers, printing customers listen to printing companies; printing customers feedback to printing companies, printing companies feedback to the traditional mode of printing equipment production suppliers Obviously affected. The relationship between the three has emerged as a multi-channel relationship, which is clearly a triangular loopback relationship.
As a chain-based intermediate printing company, it actively participates in and sets up new media to establish a three-body loop, which clearly has an advantage in production and promotes the continuity of production. Through the network to complete the printing orders, product quality management, participation in product design and other aspects, this is a fact that everyone is aware of, it is imperative to establish a new type of combination of virtual and reality.
2. Form the culture and language of the enterprise - the internal multi-loop relationship
Establishing the culture and language of the enterprise in the printing industry, reasonable corporate culture and language can help communication between enterprises and within the enterprise, and ultimately achieve the harmonious integration of cooperation and competition.
Due to the popularity and application of the network, the internal professional division of labor is more and more refined, face-to-face communication is less and less, but the way of communication presents a multi-channel situation. In order to make the work smoother, all links are smooth and have a common way of working. And language, can make the work tacit.
3. Build a working team within the printing company - internal small loop relationship
The time that CTP is used in the printing industry is not too long, and a considerable number of operators are not very skilled at the technology. Relying on the strength of the team, personalized data processing can be carried out, which is more organized; the communication of work content is unobstructed, which is conducive to improving production efficiency.
The level of technology is also the guarantee of the competitiveness of printing enterprises. A close-knit technical team keeps the technical level of the company steady and the core technology can play a decisive role!
4. Training and optimizing customers - external small loop relationship
4.1 Training customers.
Due to the serviceability of the printing industry, the most direct way for printing companies to serve customers is to create the best, fastest and most valuable solutions for their customers.
When working in the CTF mode, the printing company's rules are: Qi, Qing, and Ding, that is, the manuscript and the materials must be in line; clear, the requirements must be clear and standardized; and the manuscript is sent out, and in principle, no modification is made. The three-word principle of Qi, Qing and Ding is still an important principle in CTP. However, when it is implemented, there are many problems. Due to the use of the network, electronic documents are widely used, the file format is not standardized, the manuscripts are not uniform, and after the manuscript is submitted. Repeated changes and other phenomena occur from time to time. There have even been such experiences, because the customer has modified the manuscript many times, until the final choice of which solution, the customer itself is a bit confused.
Training customers, especially new customers, both tend to pay more attention to it, because for printing companies, new customers mean the company's growth point, and they understand each other, the work needs a break-in period, everyone cooperates, training and learning work It is quite smooth. For the old customers, they are more familiar with each other, and the training and learning work is relatively small.
From the documents provided by customers, the printed documents in Europe and the United States are usually produced by Quarkxpress and ILLustrator, and output as PDF files. Most of the documents in Singapore and Hong Kong are also the same. A considerable number of documents are produced by Freehand, but most of them are produced. Converted to PDF file submitted; the mainland is made by Indesign, Coreldraw, and a certain number is still submitted in the original Coreldraw file.
In the detailed analysis of 30 work orders, the main problems found in the CTP work pre-examination are: the resolution is not high enough; the line width is too thin; the image format is wrong; the color management parameters are wrong...
Many of them are common-sense errors, such as 72dpi for image resolution and RGB color mode for images. It is known from pre-screening staff that such errors are generally more common among new customers. However, the problem of color parameter management is mainly reflected in some of the more demanding prints. In the pre-production, the color management of the graphic information is done, but in the copying or transmission of the file, the color management parameters are not accompanied by the file. Copy or transfer together, which affects the image printing color effect.
Judging from the erroneous situation, the prominent problems in the Mainland are that the documents are not standardized, lack of pictures, and lack of words; the problems of the foreign orders are mainly reflected in the large color deviation, and the image resolution does not meet the requirements. Or coincidence, comparing the internal and external error frequencies, there is not much difference between the two!
How important is it to effectively communicate the work specifications and technical specifications of printing companies to customers. A large printing company in Kunming, Yunnan Province, introduced the promotion of CTP, with special emphasis on training customers and communicating work practices and technologies to it. Personnel, let customers understand and accept, and ultimately both parties benefit from CTP technology. From this work survey, it can be seen that training customers are obviously forward-looking.
4.2 Optimize customers.
When it comes to optimizing customers, some people may say that this is a bit too ideal. In fact, because the actual situation of each customer is different, the technical level and management ability are different, so it is necessary to optimize and maintain the customer.
For customers with high technical level, they can communicate technically and communicate irregularly. For relatively weak customers, it is best to train on a regular or fixed time, or even consider having relevant personnel to train the other party.
Second, printing customers
1. The object being served
The printing customer is the buyer of the service. At present, it is the market dominated by the buyer. The effect of the final product is directly related to its own interests. By understanding the CTP technical specifications, the printing process is shorter and the quality is better, which is obviously beneficial to the development of the work.
2. Reasonable requirements
Clearly grasp the relevant work specifications, make reasonable demands on the printed materials, and make the printed products reach the best state.
3. Cooperative attitude
Support and communication is the best cooperative attitude for customers, so that technology can be used reasonably.
Third, the printing colleges
When it comes to printing colleges, people always think that schools are the place to train talents. The most important job is to train students and then hand them over to the printing company. This is true in the early stage or in the low-end education. But deepening or having more work to strengthen:
1. Management
1.1 Establish a sense of norms.
Although CTP has entered the Chinese printing market for some time, the norms have not been fully established. Most of the operating specifications are based on the tutorials provided by CTP equipment suppliers. The work specifications of different CTP equipment suppliers are different, which makes the students' operation difficult to standardize. .
1.2 development awareness.
Development awareness is manifested in two aspects: First, the application of innovative development awareness, production has obvious practicality. If the college can work hard in this area and promote it to the printing company, it is a good thing; secondly, the development awareness on the equipment and tools, due to the shortage of new equipment or process development, this needs Second research and development.
2. Skills and technical training
2.1 skill training.
Train students in operational skills to become qualified staff. In this special investigation of CTP technology, a preliminary investigation was conducted on 24 people in two shifts. The normal operation was reasonable, and the general difficulty of elimination was not a problem. The competence of my own job skills can generally reach a good level.
2.2 technical training.
The technical training needs to be improved. The most obvious performance is that there are not many solutions to some new problems. The path of trial is monotonous. If the school can train students in technology, I believe this situation will soon change.
3. Research, application and skill diversity goals
Through the research of CTP technology, the school cooperates with enterprises to apply and promote in actual production, improve the diversified goals of production skills, and at the same time improve the production level of the whole industry.
Fourth, build a printing-oriented enterprise as the main technical management relationship
In the production relationship, the printing colleges, printing companies, and printing customers have a chain relationship; the service relationship is that the printing customer requires the printing enterprise, and the printing enterprise requires the printing institution's service relationship; but in this investigation, it has obtained a relative relationship. Compared with the new technology management system, the recycling relationship between printing colleges, printing companies and printing customers, and the printing enterprise as the main technical management system.
Taking the printing enterprise as the leading position, and taking advantage of the superior conditions of the printing colleges and forming a multi-functional technical system with the customers, it is a theme of the new period of work!