The importance of quality inspectors in printing companies
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1. To avoid the existence of a virtual management system
Each printing company's management system will have strict and explicit quality management principles such as quality guidelines and standards, and will be implemented into the quality inspection department as a standard of daily work, and grant one-vote veto power for quality management. However, the reality is that quality control may be artificially relaxed when there are many production tasks, emergencies, and deadlines. This is a common phenomenon when printing large quantities of books and periodicals; In the event of conflicts and conflicts in economic efficiency, it is often first considered the choice of immediate benefits. With some hints or some forms of intervention by the business leaders, construction or delivery can still be continued, and quality inspection departments often feel pressure to perform quality standards. Over time, the quality inspectors also learned to observe the leaders at all levels, and the corresponding quality standards gradually became a double or multiple man-made standard, which had no benefit to the company's future development.
2. Unwanted babysitter quality management model
In small and medium-sized printing companies, the quality of employees is generally not as good as that of standard large enterprises. The rules and regulations are not very comprehensive, so it is easy to create a misunderstanding. The monitoring of product quality depends on technicians and quality inspectors of inspectors. It does not rely on all employees to work together. It is believed that the appointed quality inspectors will be able to print high-quality products by staring at the various processes and machines. As long as quality inspectors are present, quality problems can be solved and everything is free. Printing is a systematic project. There are many production processes. The main processes before printing, printing, and postpress processing add up to at least 30 channels. When they are busy, they need to rotate in three shifts. If you use the “specialty stalking” method, how many qualities are required? Inspectors? This is unrealistic. This kind of nanny management also breeds the dependability of the staff, laziness, lack of progress, no brains to take the initiative to deal with various technical issues, and sometimes to find some excuse to shirk its responsibility: “Quality inspectors have already seen After that, it has nothing to do with me, "I will not, there are problems to find quality inspectors to solve" and so on. With such a working atmosphere, the quality inspectors can't be present on the spot in time, and it may be that the production of this process will appear to be stalled. This is really sad. The
We should have such a clear concept of quality management: quality is produced by the joint efforts of all employees, not by quality inspectors to monitor one by one. In the production process, the technical level, proficiency, and sense of responsibility of grass-roots first-line operators are the key factors for stabilizing and improving product quality, and quality inspectors timely and effectively inspect and supervise, and promptly put forward some reasonable suggestions and measures. Ensure that quality can be truly monitored. Quality control should be based on prior prevention, ie, process control, followed by data specification operations for each process, combined with self-inspection and mutual inspection of the upper and lower processes, and random inspection by an independent quality inspection department, so that the print quality can be controlled Within the foreseeable scope.
3. The work of quality inspectors is not "walking around"
Many grass-roots operators and general managers believe that the work of quality inspectors is very easy and they are worthy of good jobs. The day-to-day work of the quality inspectors is nothing more than the widening of their eyes. They hold measuring tools in their hands, walk around in various production departments, and stroll there.
On the surface, the work of quality inspectors depends on the “eyes,” but the “eyes” contain the wisdom and skills necessary for many quality inspection positions. First of all, we must have a high level of relevant culture and technical literacy to be able to perform quality inspections and signing of various daily printed products. Second, we must be familiar with the printing process, understand the procedures, and clarify the main causes of common quality accidents. Correcting and rectifying measures; furthermore, dealing with emergent quality accidents is calm, decisive, dares to be responsible and bears responsibilities, and it is convincing to judge quality accidents. Last but not least, it is important to be good at relationships with others. Dealing with operations and management personnel requires not only the principles, but also the methods and methods of work in order to make others feel that the quality inspectors are helping to solve the problems. It is a lesson to be made in the snow rather than a black day. Face judge. Quality inspectors possess these capabilities and can easily cope with the inspection and inspection of frontline staff's printed product quality. In the case of “difficult miscellaneous diseases”, they can communicate with colleagues and leaders in a timely manner to cope with it. The
Quality monitoring mainly starts from two aspects: First, the data and standardization of each process; second, process design and monitoring of work processes. The former is the implementation of operational norms, focusing on the actual data, not just listening to reports. Look at the report and see for sure. The latter is based on the data of each process, monitoring the workflow and the operational requirements of each process are offset and correct and prevent in a timely manner. This requires the quality inspectors to often go to the production department to go around with purpose, to control and eliminate quality defects in the bud.
4. Quality inspection work should focus on the source
Quality inspection work must focus on the source, so as to effectively control the quality, which is the process control requirements. The author believes that the quality of the entire printing process is mainly monitored in two areas: First, the pre-printing (CTP version) before the check, but also has a sound production process guidance book and a complete inspection method; Second, the product processed after printing Pre-factory sampling inspection. Of course, the premise that can realize the key control is that each process is operated according to the requirements. If all processes are only in accordance with their own ideas, for their own convenience and free operation, it is impossible to achieve pre-control. For example, the signatures produced by the rotary printing press do not conform to the requirements of the entire book. The size of the edge of the folded pages of the booklet is different, and the length is different. What is even more frightening is that the flat pressure and the binding are not processed in time, so that the signature is deformed and curled. . When it came to post-press binding production, the signatures could not be smoothly allocated from the collating machine, and the frequent shutdown adjustments caused the linked production line to not be able to produce at a constant speed. In quality inspection work, we must be good at summing up experiences and lessons, and intensify the inspection of frequently-problem processes, which is helpful for reducing the frequent occurrence of quality accidents.
5. The quality of quality inspectors - "Forbearance"
Quality inspectors are ordinary members of the company, but their positions are rather special. They are like an ordinary "player" in the football team and a "referee" on the field. Therefore, they must have a certain degree of prestige to be able to Good "law enforcement." The formation of prestige of the quality inspectors depends on the leadership of the company and the care of all parties. The main thing is that the quality inspectors strive to improve their quality and performance to create. Once there are quality problems, some leaders may not understand the truth and will indiscriminately accuse the quality inspectors of not fulfilling their duties, so that the quality inspection department bears the burden of “scapegoats”. At this time, “bearing” is a calm move. It is the prestige of quality inspectors to actively seek solutions and prevent measures. The intrinsic quality of quality inspectors is the key to prestige. The method of work is simple and rough, and the service consciousness is poor. The quality of the inspectors who cannot work independently is certainly not prestige, and they will be eliminated sooner or later. The
The quality inspector’s own job responsibilities determine that the quality inspector must be responsible for the management and management of the work and that he will certainly offend many people. For the enterprise and his own future, quality inspectors cannot do everything. The ideal person who has a lot of fun is to be the best person, but at least it is necessary to be a "useful person who can solve practical problems" and must not be a "useless mediocre person." We must be fair, fair, and open in implementing the rules and regulations of quality management, and we must not be afraid to take responsibility. (Critical moments, dare to take the board and come up with feasible solutions to solve problems, even if it is not perfect or wrong, the leadership will be when you are If you pay for tuition, you will not blame it. The author has a profound understanding of it. Then, the prestige of the quality inspection department will naturally set itself up, so that the managers will be convinced and the quality inspectors will naturally start to work .
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